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All requested refunds of pre-orders are subject to a 15% restocking and processing fee. Zero exceptions.
Orders that contain a pre-order will be held until the pre-order item is ready to release/ship. If you wish to circumvent shipping costs by purchasing additional items before checkout and then request to have those shipped separately, there will be still be shipping costs.
Loot Kingdom reserves the right to refund, restrict and adjust products of preorders. This is required to prevent hoarding, scalping and botting. If orders are deemed suspect for such reasons we will review and inform on a case by case basis.
Pre-orders will be filled via date order is received until an allocation is depleted.
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